Neil Hopcroft

A digital misfit

Hi tech crime reduction

“James, a former police officer, said the system enabled it to warn member stores of who to look out for before crooks strike. This information could be used to prevent well know offenders from entering stores. Stores are emailed daily reports in the form of encrypted Word documents. These ‘intelligence reports’ contain photographs of suspects.”

This worries me. Specifically the use of the word ‘suspects’ worries me. Who suspects these people? What do they have to do before they become suspicious? Once someone becomes suspicious, is it possible for them ever to become unsuspicious?

There is a question of identity here, it is easy to confuse people you don’t know by appearance. Whenever I go out to a club or gig these days I am misidentified as Rob by a number of people, often people who have previously spoken to both of us.

One of us being ‘suspected’ by the above system would lead to both of us being ‘identified’, reducing his freedom because of something I’ve done is surely not a good thing?

Its worse than that though. He has lost some freedom because of something someone thinks I might do.

In this case the people doing the suspecting probably don’t have any information other than a photograph and/or a record of movements, amongst a big collection of such data.

How will the data they provide be interpretted? How can the data they provide be quality controlled? What happens if I become, in some sense, a ‘bad consumer’? (Is crime fighting the extent of the purpose of this system, or will it be extended to cover people who don’t spend any money at, say, Bluewater?)

Should I just stop being so paranoid and smile at the cameras?


7 comments

  1. read of something like a million CCTVs in the UK the other day. And that ‘they’ were developing software to spot anomolous behaviour from said video feeds as there weren’t enough human eyes to watch the cameras.

    1984 anyone?

    perhaps we should all just start removing the cameras?

  2. hsb

    As it happens, most shops will already be a member of a local initiative that does the same thing with descriptions. For example, when the photo shop I worked for had some kid nick some frames, we radioed the police, who kept an eye out, and warned other shops in the scheme. The warning was something like “two kids, 12-14, one white, one black, wearing navy hooded tops and trainers blah, blah, blah”.

    I doubt very much that anyone in the scheme actually stopped kids from entering their stores, but their security guards will have watched kids matching the description more closely. A photograph is more accurate than a description that will, of necessity, have to be brief enough to radio to other shops.

    Shops still like footfall, so I guess they won’t mind people who browse.

    H

    • That at least has some human input, my fear is that the macines are going to decide who can and can’t shop…taking it to its illogical conclusion, there comes a point when people manage to get blacklisted (because of something someone else did) and are no longer allowed to shop anywhere, even if they do have money rather than light fingers.

      We need a sanity check – the thing going on here is that commerce is creating desire in people, then getting upset when people who cannot afford to fulfil that desire in legal ways fulfil it in ways that don’t make profit.

  3. there is always the issue of mistaken identity. But I wander about the system or at least the technical details given out. I also wander how the system would get on with the data protection act and libel laws

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