We got two of these phones to go with our shiny new digital voice service from BT. I’m not yet convinced about that service and we will likely change to another provider soon, and the state of the software testing on these handsets reinforces that opinion.
I exported my contact list from my Android mobile phone, which gave me a long list of vcard entries – I did a little manual updating to align those entries with how these phones appear to want their vcf files and imported that into the system.
“Synchronising handset data” was all I saw for hours – and since the off button didn’t work, I left it running overnight to run the battery down. Even once it was flat, recharging it got me back to the same place.
I then spent an hour talking to someone on BTs support chat, who watched what was going on on the screens and concluded that they were broken and should be replaced.
I have since exported a contact list from the phones and reimported the same list back into the phones, and this appears to have corrected the problems.
Bugs:
- Contact list hangs when imported contacts are not understood
- Falls into ‘Synchronising handset data’ state with no escape
- Off button doesn’t work
I wasn’t even trying to do anything outside of what a normal consumer would be doing and expect to be working – I get that I can torture test software better than most people, but I wasn’t doing that. These bugs should never have left the building.
BT: get in touch so I can tell you where to send the bug bounty….