Neil Hopcroft

A digital misfit

I would like to say Thank you to South West Trains for the kind of Excellent Customer Service[0] that leaves a hundred passengers outside Epsom station just after midnight wondering where they might find a bus to their final destination.

I had a choice of waiting for a bus with the rabble or walking – the taxis were being organised by a very Surrey lady who looked like she spent most of her time organising things, whether they needed it or not. I figured the bus would take something like 20 minutes to get to Leatherhead and then its a ten minute walk from the station, so if I was likely to be spending more than about ten minutes waiting it was probably worth walking instead. And given that there was no sign of a bus and a large collection of fairly drunken people expecting to pile onto one when it arrived there was a reasonable chance that it would be more than ten minutes before I could get on one.

Still I’m home now….and my Saturday night/sunday morning paranoia has kicked in with the quiet time to think….I’m now half expecting to be, erm, ‘chosen by freedom’ (to use one of Grandis euphamisms) on Tuesday when I get back to the office. I’ve got a meeting with the saviour of the company who has already been primed by everyone else about how the thing I make isn’t core to the companies future. This would, of course, in many ways, be fortuitous timing for such freedom.

[0] While I doubt Google understands sarcasm yet it can only be a matter of time.


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